Frequently Asked Questions
Everything you need to know about your UroTuning style journey.
How long does shipping take for new arrivals?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are final sale and cannot be returned.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the perfect fit.
Do you offer international shipping?
Yes, UroTuning ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as flexible financing options through Klarna and Affirm.